Citizenship English supports learners who are living, working, or studying in an English-speaking country and need everyday, practical language. It covers understanding official information, completing forms, booking appointments, and talking to services and local authorities. It also includes language for navigating immigration and citizenship processes — for example, asking about visa or residence rules, understanding what documents or evidence are required, and explaining personal circumstances. Lessons highlight common problems people meet, such as unclear letters, missing information, or needing to correct a mistake, and show how to respond politely and clearly.